Breeze Aircons Ltd ("we," "us," or "our") respects your privacy and is committed to protecting your personal data in accordance with the Kenya Data Protection Act 2019.

Information We Collect

We collect the following personal information when you use our services:

Name and contact details (phone number, email address)
Service location/area in Nairobi
Service preferences and booking details
Photos of your AC units (with your explicit consent)

How We Use Your Information

We use your personal data to:

Respond to your service enquiries and bookings
Schedule and perform AC services at your location
Send service reminders and follow-ups
Display before/after photos in our gallery (only with your consent)
Improve our services and customer experience

Data Sharing

We do not sell or share your personal information with third parties except:

Our technicians who need your contact details for service delivery
SMS service provider (Africa's Talking) for booking notifications
When required by law or to protect our legal rights

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are kept for 12 months. Photos with consent are retained indefinitely for our portfolio unless you request deletion.

Your Rights

Under the Kenya Data Protection Act 2019, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for photo usage at any time
Lodge a complaint with the Office of the Data Protection Commissioner

Contact Us

For privacy-related inquiries or to exercise your rights, contact us:

Email: Breezeaircon@gmail.com
Phone: +254 757 764 217
Business: Breeze Aircons Ltd, Nairobi, Kenya

Last updated: April 2026